Emirates, IBM Sign $300 Million Services Agreement 

By Woodrow Bellamy III | June 8, 2016
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IBM signs $300 million services agreement with Emirates Airlines
IBM signs $300 million services agreement with Emirates Airlines. Photo: Emirates

 [Avionics Magazine 06-08-2016] IBM has signed a 10-year technology services agreement with Emirates Airline worth approximately $300 million. IBM will provide IT Infrastructure delivered as a service, allowing the airline to improve efficiency on its passenger support systems and functions. By moving its IT Infrastructure delivery into a managed services model, the airline will benefit from improved business application performance, resilience, scalability, an agile service delivery model, and operational savings.

The agreement provides fully managed services for the IBM mainframe and storage that will help Emirates encrypt data in near real-time. Additionally, the platform allows the airline to build new apps that will support the Application Programming Interface (API) Economy — a commercial exchange of business functions, capabilities, or competencies as services packaged in APIs.
Emirates also collaborated with IBM earlier this year to enhance its Passenger Service System (PSS). IBM technology and services will allow Emirates to redesign its business processes and streamline airport operations.

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