Business & GA

Vortex Aircraft Services Signs Agreement to Use Embraer’s Beacon Platform

By John Pullen | January 20, 2023
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Embraer has signed a contract with Vortex Aircraft Services for the use of Beacon, a multi-sided platform to support operators, MROs, and technicians. Pictured above, an aircraft maintenance mechanic inspects a jet engine. (Photo: Embraer)

Recently, Brazilian aircraft manufacturer Embraer signed an agreement with Vortex Aircraft Services for the use of Beacon, a digital platform powered by Embraer-X that helps aircraft return to service quicker through the coordination of resources and mechanics needed for aircraft maintenance and repair. This partnership promises to bring more benefits to both companies while fueling Beacon's growth into the U.S.

Vortex Aircraft Services was founded in 2017 and serves businesses in need of assistance with aircraft management, scheduled inspections, pre-aircraft purchase inspections, and other AOG (aircraft on ground) services. It also offers consulting services to its clients. Meanwhile, Beacon is an online platform powered by Embraer that allows for improved coordination within and the streamlining of various maintenance channels. Vortex’s use of Beacon will allow it to better serve its clients through better coordination of resources needed for its services, and in an even more timely manner.

As Marco Cesarino, Head of Beacon, explained,“As a fleet-agnostic platform, Beacon is an ideal partner for Vortex, a company providing maintenance and repair services on a broad range of aircraft from different original equipment manufacturers. Every minute counts in aviation. Beacon will help Vortex improve their coordination efficiency of AOG events and field maintenance, foster more effective collaboration, and maintain their high standards of quick response to critical maintenance events.”

This new partnership also helps Beacon expand into a new market. Vortex’s presence in the United States, specifically the southern region of the country, will connect Beacon to geographic areas previously left unreached and in need of coordinated and streamlined maintenance support.

Luis Osuna, Director of Maintenance for Vortex, highlighted the benefits of this partnership when he explained, “We firmly believe in strengthening the quality of work and response for our customers. The Beacon platform aligns with our vision to expand in Charlotte, NC, which remains a strategic location for Vortex and its customers as a hub for air carriers and all operations traveling through the Southeast United States.”

Embraer’s platform Beacon, though relatively new to the market, seems to have been met with enthusiasm from the aviation industry. In addition to Vortex Aircraft Services, several other aviation companies have signed agreements for the use of Beacon. In fact, it was recently applied to the commercial sector of the industry—Embraer-X just signed an agreement with European MRO provider Aero-Masters for the use of Beacon. The coordination this platform provides will help Aero-Masters keep commercial passengers flying safely across Europe. JetBlue is another customer of the Beacon platform.

Aviation is a dynamic industry with ever-changing demands. However, the success of Beacon indicates the importance of using technology and innovation to find more efficient approaches to aviation services.

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