ConnectivityThe Connectivity Ecosystem and the Passenger Experience Hamburg, Germany — Executives from the aviation and satellite industry at the Passenger Experience Conference in Hamburg this week discussed what steps airlines need to take in order to make the passenger…
CommercialSAS Executive Talks New Routes and App Overhaul Scandinavian Airlines (SAS) has made recent updates that demonstrate its commitment to providing seamless journeys for travelers. With new routes and a revamped app, the airline continues to prioritize the customer experience.…
ConnectivityPODCAST: Air France KLM’s Sam Krouwer Talks In-flight Connectivity Strategy On this episode of the Connected Aircraft Podcast, Sam Krouwer, product owner of in-flight connectivity at Air France KLM, is the guest. This episode features his question and answer session with Mark…
CommercialPODCAST: Finnair’s Vice President of Customer Experience Talks Contactless Cabins and Digital Strategy On this episode of the Connected Aircraft Podcast, Tiina Tissari, Vice President of customer experience at Finnair, joins to discuss some of the adjustments made by the Nordic airline over the last…
ConnectivityPODCAST: Saudia Airlines COVID-19 and Connectivity Fireside Chat During the 2020 Global Connected Aircraft Cabin Chats series, Azman Ahmad, GM Product Management, Saudia Airlines, joined program chair Mark Holmes for a discussion on how he sees the airline passenger experience…
CommercialAir New Zealand Hits Million Wi-Fi Milestone, Continues Connectivity Rollout Air New Zealand has now provided more than one million free in-flight Internet sessions to passengers, since first rolling out their free connectivity trial in December 2018. The Auckland-based carrier is still…