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Wednesday, November 28, 2012

DOT Fines Travelzoo for Code-Share Violation

The U.S. Department of Transportation issued a $50,000 fine to online ticket agent Travelzoo for violating its code-sharing regulations.

DOT requires airlines that have code-sharing arrangements with ticket agents to disclose to customers that the flight is being operated under a code-sharing arrangement. The department’s Office of Aviation Enforcement and Proceedings found that Travelzoo failed to provide the names of major air carriers, when their flights were operated by regional air carriers under code-sharing agreements on its website.

“Passengers deserve to know which airline will be operating their flight before they purchase their tickets,” said U.S. Transportation Secretary Ray LaHood. “We will continue to take enforcement action against airlines and ticket agents when they fail to comply with our code-sharing disclosure rules.” 

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