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Tuesday, January 1, 2013

Aviation Instrument Services

Putting Customers First with a Commitment to Excellence

The employees at Aviation Instrument Services, Inc. (AIS) strive each day to meet the principals president Jim Sensale founded the company on over 35 years ago—to build a reputation of excellence through outstanding customer service and support. Whether looking for an altimeter or main gearbox, you can depend on the attentive sales staff to quickly provide any part at an exceptional price.

AIS offers extensive sales experience, high quality parts, expert repair management, reliable consignment services and exceptional support. Since 1977, the highly trained sales associates have worked to meet a variety of customer needs. With most of the sales department having more than 20 years of experience working in the aviation industry, additional staff has carefully been selected to help the company develop and grow on the envisioned path of excellence. Despite the current challenging economic environment, AIS remains strong and plans to add more local and remote sales associates for future expansion. Coupling experience with strong customer and vendor relationships, AIS has expanded its extensive in-house inventory by offering consignment services to operators and suppliers as a solution for handling excess inventory. AIS currently manages consignment for well-respected companies such as Petroleum Helicopters (PHI), Air Methods Corp., Lider Air Taxi, and others. This service allows consignors to retain ownership of surplus equipment while letting a proven team handle the warehousing, marketing, sales and support of inventory to produce additional revenue.

Over time, AIS has broadened its knowledge of instruments and avionics into more diverse systems including engines, transmissions and gearboxes, as well as components such as blades, hydraulic actuators, landing gear, rotor hubs, and many others. Whether consignment inventory or company owned, AIS uses industry experience and long-term relationships with the top repair facilities to anticipate customer needs and maintain a diverse selection of airworthy equipment for outright and exchange sale. This is particularly beneficial for consignors enabling them to market and sell surplus inventory in better condition than previously held, thus increasing revenue to assist in their operations. At the same time, the expansive inventory benefits customers looking for new or replacement items that are ready to be installed on their aircraft, including any model Sikorsky, Bell, Eurocopter and others.

Today, AIS has developed into a multi-dimensional company that can assist customers as a single source provider for the vast majority of instrumentation and component needs in fixed and rotor wing aircraft. AIS strives to assist its clients in finding quality and cost-effective solutions for parts and services every step of the way. Commitment to excellence has always been the cornerstone of AIS. Now and in the future, AIS plans to meet and exceed your expectations.

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