Friday, January 1, 2010
Our Customers: Our Drivers
Turbomeca is part of the Propulsion branch of the Safran group, a high-technology group. Turbomeca specializes in the design, production, sale and support of low- to medium-power gas turbines for helicopters.
In the industry since 1938, Turbomeca is the world’s leading manufacturer of helicopter engines. It also designs and builds turbine engines for training aircraft. Turbomeca has one subsidiary, Microturbo, a specialist in turbo-reactors for missiles.
Thanks to Turbomeca’s continuing investment in R&D, commitment to global service, and quality design and manufacturing facilities, Turbomeca helicopter engines are the choice of AgustaWestland, Eurocopter, HAL, Kamov and Sikorsky.
The company’s goal is to provide a full range of services conveniently close to customers, wherever they may operate. Turbomeca serves 2,350 customers in 155 countries.
Broadest Range of Turbo-shaft Engines for Helicopters
Ranging from 450 to 3,000 shp, Turbomeca turbines power civil, parapublic and defense helicopters for all leading helicopter manufacturers. Despite this variety, all of these turbines benefit from Turbomeca’s emphasis on leading-edge technology that is carefully designed, rigorously tested, and meticulously manufactured. The engine’s modular design facilitates maintenance operations. Turbomeca engines are designed with high power growth potential for a broad array of applications.
Considering the difficulties the worldwide economy is facing, we are more than ever focusing on helping you meet your business challenges.
At Turbomeca, we are constantly putting in place opportunities for open dialogue with our customers and this allows us to:
•Improve engines availability,
•Ensure easy and effective communications, and
•Provide more support services closer to our customers.
Our ultimate objective is to develop products and services that contribute to helping our customers focus on their core business, flying.
New Approach to Customer Service: Contracting New Service Centers Worldwide
This approach not only gives our customers the power to choose their engine service provider but also provides them with proximity support near their operations regardless of their size. The goal is to provide an optimal level of support to all customers, giving them what they want and when they want it. Additionally to these Service Centers, the Turbomeca support network is composed by Maintenance Centers (1, 2 & 3 maintenance levels) and Repair & Overhaul Centers.
Turbomeca joined a group of prestigious helicopter industry leaders in sponsoring the 2009 International Helicopter Safety Team meeting held late September in Montreal, Canada. The primary objective of the IHST is to reduce the rate of helicopter accidents 80 percent by 2016. Turbomeca has reduced its rate of in-flight shutdowns and losses of power by 50 percent since entering the IHST program.
Preparing for the Future
For several years now, the helicopter engines Turbomeca invents and manufactures have been subject to development criteria including the reduction of fuel consumption—thus reducing greenhouse gas emissions, pollution, and noise levels—and the selection of more eco-friendly materials and manufacturing and maintenance processes.
Research and development spends 20 percent of its budget on programs to reduce atmospheric emissions and noise pollution and to reduce the use of harmful materials and processes. Environmental protection is of the utmost importance to our company.
At Turbomeca, we value highly all our commitments, from compliance with regulations to ethical issues and the continuous improvement of our products and services.
Turbomeca 64511 Bordes Cedex France Phone: +33 (0) 55-912-5000 Fax: +33 (0) 55-912-5200 Web: www.turbomeca.com