Iberia Automates Maintenance Workflow with Enigma, IBM

Enigma has announced that Iberia Airlines of Spain has implemented the Enigma 3C Platform to help reduce aircraft maintenance costs at more than 100 airports in 40 countries. Enigma's partner, IBM Global Business Services, led the sales process, the project management and the integration with Iberia's existing solutions. As a qualified airline maintenance company, Iberia maintains its own fleet, as well as the aircraft of 48 other companies. On the flight line or in the hangar, efficient maintenance is a critical element to the safety and success of Iberia. Maintenance job cards, which often exceed 1000 pages, define the tasks and workflow of the mechanic. Iberia uses Enigma to dynamically generate custom job cards that not only indicate maintenance tasks but also include all relevant maintenance information for the specific aircraft being serviced. For the maintenance planning department, Enigma has decreased the time needed to produce job cards by 80 percent. "Maintenance is a critical function for Iberia, both in terms of safety and revenue, and they are always looking for new ways to improve the process while continuing to provide the high level of service that their customers have come to expect," said Juan Carlos Sánchez Rosado of IBM Global Business Services. " More