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Tuesday, July 31, 2007

Passengers Overwhelmingly Favor Registered Traveler Program

In the first major survey of its kind, Business Travel Coalition reported 82 percent of respondents said they want airlines to embrace the Registered Traveler (RT) to obtain a consistently expeditious security checkpoint processing, without any other in-lane benefits such as not having to remove shoes, laptops and coats. While they favored not having to disrobe or remove laptops from briefcases, they said the most important factor in favoring RT is consistent treatment from airport to airport and not having to leave a client early because of uncertainty over screening procedures. Eighty percent would opt for the $99 for a RT membership in return for such consistency and expeditious processing. Thirty nine percent said they upgrade to the $199 premier RT membership the benefits for which could include reserved parking at one's home airport, remote baggage check-in at hotels, airport concession discounts and global assistance. The survey was done on behalf of FLO Corporation and conducted by BTC and mirrors similar survey’s conducted in 2005.

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