AireXpert Technics, Ltd. released AOG Onsite™ Collaboration Technologies service, allowing airline and OEM technical support centers to view live video and collaborate in real time with aircraft mechanics and engineers in the field. The primary objective of the bundled technology is to proactively...
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AireXpert Technics, Ltd. released AOG Onsite™ Collaboration Technologies service, allowing airline and OEM technical support centers to view live video and collaborate in real time with aircraft mechanics and engineers in the field. The primary objective of the bundled technology is to proactively drive down the duration of technical flight delays and cancellations by 50 percent.
“The current industry climate forces airlines to rely on a minimal and often inadequate maintenance support structure within many markets that they serve,” stated Chris White, AireXpert spokesman. “In areas such as maintenance, which require highly skilled technical personnel and expansive inventories of spare parts, unplanned mechanical events often require a lot of reactive, last-minute scrambling and time consuming contingency planning while the necessary resources are assembled.”
The AOG Onsite™ system is designed primarily for front-line support personnel such as airline maintenance controllers and related technical experts who typically have the most communication and interaction with mechanics in the field.