Bombardier Flap Problem
Canadian transport officials said they want Bombardier (BBD) to modify its maintenance procedures for some regional jets owing to problems with their flap systems, according to a report in Air Safety Week, RAN’s sister publication. The issue was the subject of an FAA service bulletin last month. Related Story  On the same day as Canadian officials announced its desire, a Horizon Air CRJ-700ER from Los Angeles landed with no flaps at Sonoma County Airport. Bombardier, its suppliers, the federal government and the aviation industry are attempting to find a solution to the problem that's been known for more than 10 years. Canada’s TSB noted that a statistical review of its database of reported flap events since 2005 "indicates an ever-increasing number of flap failures experienced by CRJ aircraft".

American Eagle Goes Long Haul
American Eagle launched new once daily jet service between Chicago O'Hare International Airport and Shreveport on April 10. To celebrate the new service, American Eagle offers an introductory round-trip fare of $198. The schedule also includes 10 daily nonstop flights from Shreveport to its hub at Dallas/Fort Worth International Airport.

Bombardier BizJet Customer Response Centers Ready For Calls
Bombardier customers now have a single point of contact to resolve Aircraft On Ground (AOG) situations 24 hours a day, seven days a week, with the new integrated Customer Response Centers (CRC) in Montreal and Wichita. Complementing the support provided by regional field service representatives, the cross-functional CRC teams are empowered with the tools, technology and approval level – including the authority to dispatch the Parts Express service – to keep customers’ aircraft flying. The synergy of the CRC teams – which co-locate AOG coordinators, with experts from field service, Parts Logistics and Technical Publications – leads to the quick resolution for AOG customers. The Montreal CRC was inaugurated in February to address the needs of Global and Challenger business jet operators. Soon after, on April 10, the Wichita CRC was launched to serve Learjet customers.

Legacy Certified for Cannes
The Embraer (ERJ) Legacy 600 executive jet has been certified to operate at Cannes-Mandelieu Airport, in the south of France, the “Gateway to the French Riviera”. The special landing and take-off requirements of this airport are fully met by the Legacy 600. The benefits of this certification are available to every new aircraft to be delivered and are also extended to current Legacy 600 customers, through a service bulletin. In March, Embraer celebrated the 100th aircraft delivery to a customer in the Czech Republic.

Gallup Working to Attract Air Service
With a $890,000 deal, cut last October for Great Lakes Aviation to provide service to Phoenix, Gallup, N.M. officials are awaiting for Transportation Security Administration to assign screeners to the facility before it can restore service lost in July 2005, when Westward Airways pulled out because of losses. The mid-February Gallup-Show Low-Phoenix service launch has been delayed pending certification and security requirements. To qualify for the newly granted DOT certificate, Gallup had to do repairs and make safety upgrades to runway safety areas and hold lines as well as replace signs. Gallup was also required to lease a specialized fire truck designed specifically for aircraft rescue, from Ruidoso. TSA has imposed a freeze on federally certified personnel and screening equipment.