Gryphyn Works, a pioneer in hosted maintenance and tracking systems, enabled Horizon Air to become the first airline in the world to conduct all its ground support equipment maintenance operations paperless. Horizon partnered with Gryphyn Works in June 2006 to provide a comprehensive solution in managing all of Horizon's GSE maintenance operations system-wide. Since implementation, Horizon began a calculated integration of their GSE maintenance operations using Gryphyn's web-based application, Gryphyn GSE Maintenance, to become paperless within seven months. Built on the Gryphyn Works Application Services platform, Gryphyn converted Horizon's pre-existing manual processes with no capital equipment expenditures. The success of Gryphyn GSE Maintenance application with Horizon has led to further discussions using the Gryphyn Works Application Services Platform to implement solutions for other departments. Last week, Gryphyn successfully enacted its Emergency Communication System to alert company management system-wide of any national threat status changes or internal emergencies by sending text messages to employee cell phones, pagers and emails.
The Federal Aviation Administration (FAA) awarded Horizon Air its eighth consecutive Diamond Certificate of Excellence this week. The award recognizes the airline for achieving a 100 percent participation rate by its maintenance personnel in the Aviation Maintenance Technician (AMT) Awards program.
In celebration of its new service from Los Angeles and Seattle to the Sonoma County Airport starting March 20, Horizon will be including microbrew and wines from Sonoma County in its in-flight service system wide through April. With the start of service, the airline is also implementing a special exception to its checked-baggage policy to assist passengers taking wine home from the Sonoma County region. In addition to the usual two pieces of baggage that can be checked at no charge, Horizon will accept a box of up to 12 bottles of wine per passenger at no extra charge from customers on flights departing Sonoma County. The wine must be packaged to courier standards for shipment to help meet security requirements and to save visitors the hassle and expense of shipping them separately.”