United Airlines Offers Advice to Customers Affected by Spring Storms and Issues Travel Waiver

CHICAGO, April 11 /PRNewswire-FirstCall/ -- For the safety and comfort of its customers and in light of a Midwest spring storm, United proactively canceled some flights and is rebooking customers on new flights. United is also offering advice for those customers traveling to, from, and through the following states: Illinois, Iowa, Missouri, Minnesota, Michigan and Wisconsin.

Check flight status before going to the airport

A spring storm throughout the Midwest region may cause flights to be delayed or canceled. Customers can minimize possible inconvenience by checking the status of their flights at united.com or calling 1-800-UNITED-1 (1-800-864-8331) for automated, up-to-the-minute flight arrival and departure information before leaving for the airport. To receive United's automatic updates via mobile phone or e-mail, customers may register for United EasyUpdate complimentary service at united.com.

If customers would like to change travel plans, United is waiving certain change fees

For affected customers who would like to make a change to their travel plans, certain ticketing rules have been waived. Rescheduled travel may be subject to higher fares if it does not meet original rule and booking-code restrictions or is a new itinerary.

These revised policies apply to all tickets purchased April 11 or earlier, for travel between April 11 and April 13, to, from, and through the affected states on any United(R), United Express(R), Ted(R) or United code-share flight. Origin and destination cities must remain the same, and rescheduled travel must be completed by May 13.

Customers with already canceled flights are eligible to apply for a full refund.

All changes must be made by midnight of the customer's original travel date. United advises customers to log on to united.com to make a change to their itinerary or to call United reservations at 1-800-UNITED-1 or a travel agency.

United will continue to monitor the situation and adjust ticketing policies on united.com.

About United

United Airlines (Nasdaq: UAUA) operates more than 3,600* flights a day on United, United Express and Ted to more than 210 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United also is a founding member of Star Alliance, which provides connections for our customers to 855 destinations in 155 countries worldwide. United's more than 55,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at united.com.

    *Based on the flight schedule between Jan. 1, 2007 and Dec. 31, 2007.