SAO PAULO,
April 27 /PRNewswire-FirstCall/ -- TAM (NYSE: TAM: Bovespa:
TAMM4) and Air Canada, a founding member of
Star Alliance, today announced
that they will start implementing a bilateral agreement that will allow
members of TAM Fidelidade or Air Canada's Aeroplan programs to earn and
redeem frequent flyer points/miles beginning
April 28, 2009 on flights
operated by either company. This initiative is part of a Memorandum of
Understanding signed between TAM and Air Canada in
June 2008, aiming to expand
services offered to customers of both airlines.
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Paulo Castello Branco, TAM's Commercial and Planning Vice President,
states that the agreement will bring immediate benefits to passengers of both
airlines. "The partnership of both frequent flyer programs -- TAM Fidelidade
and Aeroplan -- enhances our strategy of Excellence in Services, one of the
three pillars that sustain TAM's operations, with the other two being
Technical and Operational Excellence and Excellence in Management," says
Castello Branco.
A pioneer in the adoption of a Frequent Flyer Program for Brazilian
airlines, TAM's Programa Fidelidade now has over 5.5 million members, with
more than 7.4 million tickets distributed through the redemption of accrued
points.
"We are delighted to offer Air Canada's most loyal customers increased
benefits by continuing to build our partnership with TAM, Brazil's leading
airline," said Ben Smith, Air Canada's Executive Vice President and Chief
Commercial Officer. "The opportunities for earning and redeeming reward
travel have now grown exponentially across each of our networks. In addition,
customers will enjoy Air Canada's new in-flight product offering that features
lie-flat beds in our Executive First Suites on all international routes,
including Toronto-Sao Paulo, as well as brand new cabins, seats and seatback
entertainment for all passengers fleet wide." Air Canada operates daily
Toronto-Sao Paulo non-stop flights using Boeing 767-300ER or 777-300ER
aircraft in the northern hemisphere summer and winter seasons.
With the expanded partnership, TAM passengers can use points earned in TAM
Fidelidade on any domestic or international flight operated by Air Canada.
Likewise, Air Canada's Aeroplan members can redeem their accrued miles for air
travel in domestic and international flights operated by TAM.
TAM and Air Canada have had a codeshare agreement since October 2008,
allowing TAM to sell seats in flights operated by Air Canada between Sao Paulo
and Toronto, with the possibility of connections to a number of Canadian
cities. Air Canada in turn can offer its customers a number of flight options
to Brazilian destinations operated by TAM. With this partnership agreement,
customers of both airlines will benefit from seamless connections on a single
ticket and baggage check-through to final destination.