SAO PAULO, Brazil,
Oct. 10 /PRNewswire-FirstCall/ -- GOL Linhas Aereas
Inteligentes S.A. (Bovespa: GOLL4 and NYSE: GOL),
Brazil's low-cost airline
company, announces that beginning
October 16 customers flying on both VARIG
and GOL will be able to accumulate miles through the SMILES frequent flyer
program.
"Expanding the SMILES program to include GOL flights is a significant step
towards our goal of offering our customers additional services to strengthen
our relationship with them," said Tarcisio Gargioni, GOL's vice president,
marketing and services.
SMILES, VARIG's existing rewards program, is available in 212 countries,
has issued one million memberships abroad and is the largest mileage program
in Latin America with over 5.9 million enrolled members. Miles are accumulated
by purchasing GOL or VARIG airline tickets or purchasing products or services
from the program's nearly 115 non-air business partners in Brazil and abroad.
GOL's customers can enroll for free beginning October 16, through the
website www.smiles.com.br or via phone through the SMILES Service Center.
Existing program members, whose accumulated miles will not be affected, should
also re-register beginning that date.
Beginning November 16, miles can be exchanged for tickets to all GOL and
VARIG destinations based on the program's guidelines (available on the website
in English and Spanish). As customers accumulate miles they will become
eligible for additional benefits and privileges, including membership-level
upgrades and bonus miles, exclusive Service Center and check-in counters,
extra baggage allowances and access to VIP airport lounges.
SMILES' non-air business partners include hotel chains, car rental
companies, restaurants, insurance companies, publishers, educational
establishments, banks, telecommunications companies and major banks and credit
card companies in Brazil, Argentina and Uruguay.
VIP Lounges
The Company will also offer customers with Gold and Diamond SMILES cards
access to two international VIP lounges, one at Guarulhos (Sao Paulo) and
another at Tom Jobim-Galeao (Rio de Janeiro), as well as four domestic VIP
lounges, located in Guarulhos, Tom Jobim-Galeao, Salgado Filho (Porto Alegre)
and Afonso Pena (Curitiba) terminals.
The international lounge in Guarulhos offers seating for 202 and is
approximately 400 square meters, making it the largest VIP lounge in Brazil.
The area offers exclusive products and services, including shower-equipped
bathrooms with no usage time limits (a common restriction in other lounges at
major international airports), massage chairs to improve circulation and
relieve fatigue and TV rooms offering 50-inch televisions, individual audio
hook-ups and a number of popular cable channels.
"VARIG's VIP lounges are now being converted into SMILES VIP lounges
focused on improving our customers' well-being and offering exclusive items
aimed at making their trip more comfortable," explains Gargioni.
The lounges also provide a relaxation area, laptop docking stations with
wireless Internet connection, computer terminals with Internet access, an
extensive selection of reading materials and a special Kids Area with
children's books and games. The SMILES Lounge in Guarulhos is also the first
in Brazil to offer a bathroom designed specifically for customers with
disabilities.
Internationally, SMILES Gold and Diamond members have access to partner
airline companies' VIP lounges in Bogota (Colombia), Buenos Aires (Argentina),
Caracas (Venezuela) and Santiago (Chile).
About GOL Linhas Aereas Inteligentes S.A.
GOL Linhas Aereas Inteligentes S.A. (NYSE: GOL and Bovespa: GOLL4),
Brazil's low-cost airline, offers nearly 800 daily flights to 49 destinations
connecting the most important cities in Brazil and ten major destinations in
South America. GOL and VARIG operate the safest and most comfortable aircraft
of its class that provides low costs, as well as high aircraft utilization and
efficiency ratios. The Company's service is recognized as the best value
proposition in the market.