After 25 months of contract talks, dispatchers, represented by  the Transport Workers Union (TWU), and PSA Airlines reached an agreement for a first contract.  The five-year agreement includes wage increases, a retention bonus, an  improvement in holiday pay, a grievance procedure and other contract protections. “This is a proud moment for our union and the PSA dispatchers,” remarked John Conley, Director of TWU’s Air Transport Division. “The commercial aviation industry has been hit especially hard in this economic downturn and this solid agreement provides a ray of hope for the other airline workers seeking a fair contract through the federal mediation process.” Dispatchers at PSA voted in March of 2007 to join TWU. Negotiations began in
July of the same year. TWU represents a majority of dispatchers at U.S. carriers. PSA Airlines is a wholly owned subsidiary of the US Airways Group and flies under the US Airways Express brand. The TWU represents 200,000 workers and  retirees, primarily in commercial aviation, public transportation and passenger railroads. TWU is an affiliate of the AFL-CIO.