Thursday, June 27, 2013
DOT Fines Delta $750,000 for Bumping Passengers
Delta Airlines received a $750,000 fine from the Department of Transportation (DOT) for violating its regulations prohibiting carriers from "bumping" passengers against their will on oversold flights.
DOT requires airlines to seek passengers who are willing to give up their seats for compensation in the occurrence that a flight is oversold. The agency said Delta violated its regulations by bumping passengers to other flights without issuing a written statement regarding their rights on oversold flights.
“Airline passengers deserve to be treated fairly, especially if they are forced to miss a flight because an airline oversold seats,” said U.S. Transportation Secretary Ray LaHood.
According to DOT, this is Delta's second violation regarding oversold flights since 2009.
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