When you own a Bombardier business aircraft, you are backed by the most dedicated and extensive service and support network in business aviation today. With a maintenance footprint consisting of OEM Service Centers and Bombardier’s Authorized Service Facilities, Bombardier’s support system extends across 20 countries and six continents worldwide. The service centers have extensive capabilities to accommodate aircraft maintenance, refurbishment and modification for business and regional aircraft. The network of OEM Service Centers comprises six facilities, strategically positioned throughout North America, in Tucson, Ariz.; Hartford, Conn.; Fort Lauderdale, Fla.; Wichita, Kan.; Dallas, Texas and Bridgeport, W.Va.

This network of service centers exists to provide the finest support in the industry by understanding, anticipating and exceeding customer expectations through a focus on quality service and minimum downtime. Creating an optimal service center visit is the network’s top priority, that is why they are focused on Every Customer, Every Time.

Capabilities

Each service center has multiple capabilities under one roof. The hangars and shops are tailored to do what they do best — serve your aircraft. From engineering, to tooling, to parts, to specialized component overhaul shops, the ASCs are focused on providing the highest quality of maintenance services and the customer experience you expect and deserve.

Each facility is staffed to accommodate AOG situations, inspections, troubleshooting, modifications and repair services. Highly skilled technicians service more than 3,500 visits annually. They will restore your business aircraft to exacting factory standards by providing the following at various facilities within our network: airframe inspection, installation, maintenance and repair; all unscheduled and non-routine airframe work; aircraft modification and service bulletins; avionics installation, modification and repair; engine and APU maintenance and inspection; NDT; all warranty services; and full paint and interior refurbishment services.

Always focused on the customer, each facility continually evaluates its capabilities and resources to ensure they are providing innovative, value-driven services their customers should expect and deserve.

Experience

Focused purely on Bombardier products, the network’s technicians are trained to the highest standards in the industry. All of the domestic ASCs are FAA Diamond Award winners, an award that recognizes companies who take a proactive role in the education of their technical work force. This focus produces superior results for Bombardier customers and provides a rewarding workplace for seasoned technicians, as well as new ones.

Many of Bombardier’s technicians have decades of experience in the company’s service centers. In addition, they are hiring and training the most promising young minds in the field.

All of the network’s technicians are factory-trained in the art of troubleshooting, and servicing your Bombardier aircraft.

Specialization enables them to identify discrepancies early on, which results in a more reliable aircraft and reduced operating costs. These Bombardier-trained technicians deliver a complete range of aftersales support for customers, from scheduled maintenance, inspections and refurbishment, fly-in repairs, mobile repair party (MRP) and AOG support.

Commitment

Bombardier’s network is committed to providing comprehensive service and support around the clock to ensure the safe and reliable operation of your aircraft, so you can focus on your business. The ASCs have recently implemented dedicated AOG teams in all of its facilities. They are investing in their people through education and mentoring, maintaining focus on each and every customer to ensure complete customer satisfaction.