"Get’s Smart About Filtration"
Thanks to his theory of relativity, Albert Einstein became the most famous scientist of the 20th century. In 1905, while working in a Swiss patent office, Einstein published a paper proposing a "special theory of relativity," a groundbreaking notion which laid the foundation for much of modern physics theory. (The theory included his famous equation e=mc 2.)
If someone was looking for a theory of successful PMA development, look no further than Global Filtration, Inc. Thirteen years ago Global Filtration had a simple Hypothesis, supply a better product at less cost and the airlines will respond. If that sounds like a very simple theory for success, it is. Global Filtration has grown 833 percent since 1995 when this theory was born. "Global Filtration has been recognized by the Better Business Bureau as a company of distinction, diversity business as one of the Top Woman Owned Businesses in the United States and Texas and Inc Magazine as one of the fastest-growing private companies in the United States," according to Rick Caouette, President of Global Filtration. "We work closely with the top manufacturers and producers in the United States and Europe to develop the best products at the least cost" explains Caouette.
"Simply stated, we help corporate flight departments, maintenance departments, FBO’s, regional, and commercial airlines and Helicopter companies save money and time with our filters and kits," adds Caouette. From Aviall to Learjet, Hawker Beechcraft to Gulfstream, you’d be surprised how many Fortune 500 corporate aircraft are flying around with our filters and kitting products.
Today, working directly with great manufacturers such as the new Donaldson/Western Filter Corporation, Global’s product offering includes hundreds of PMA filters for oil, fuel, hydraulic, air, and water for most types of regional airliners, corporate aircraft and helicopters. We are currently working on a new line of kits for all applications for Boeing aircraft. The goal is to offer another 100 new PMA products by the end of 2009.
The Theory of Smart Filtration
The FAA mandate for PMAs is that they be "as good or better" than the OEM products. This can mean that there is might not be a good way to differentiate the PMA filters from the OEM filters other than price. "At Global we put our emphasis on not only the better price but the service and flawless documentation.... In today’s volatile economy the main focus of every flight department, airline, FBO and maintenance facility has been to save money without sacrificing quality in the process" Caouette adds. Companies are really struggling to do more with a tighter, slimmer budgets. Global Filtration can almost guarantee that 90 percent of the time the price will be less and the experience better!
But as we see it, service is just as important as price. From the very first days our customer service teams have been totally committed to making a positive impact on every one of our customers. "We stock well over a million dollars in filter products, so we can give you a direct answer in real time on the product your looking for" he says. "With most OEMs and their distribution, it can take days to get an answer back and it may end up in your junk email, further delaying your quotes."
Global Filtration’s customer service team has also stepped in to help customers solve AOG issues. "If a customer calls before 6 p.m. we can have a part couriered to them counter to counter that evening" Caouette continues. "Sure, the major OEMs offer this same type of service through AOG desks, but there is a premium that comes with the more expensive products, we don’t charge that premium." In addition to our full line of filters we also provide operators with a complete line of inspection kits for 100, 300, 600 hour inspection, hot sections, fuel nozzle inspections and many more. These kits contain all the packing’s, O-rings and filters so you don’t have to source multiple items from different vendors. This saves time and money and these kits are not only convenient but they are also priced well below what it would cost an operator to buy all of the components individually.
The Theory of Fluid Analysis
The French writer Victor Hugo once stated, "To put everything in balance is good, but to put everything into harmony is better" To be a totally harmonious services provider, Global Filtration, Inc. has teamed up with Jet-Care, Inc. to provide the best possible source for fluid analysis and kitting solutions. "These are the most advanced laboratories in the world," Caouette says. "They are the only laboratories certified by all of the major engine manufacturers. I know the others attempt to make that statement, but Jet-Care and Spectro Laboratories prove it on a daily basis."
Oil Analysis analysis by Jet-Care in the United States and Spectro in Europe in included as part of our custom kitting solutions. "Along with the filter and analysis, the kits also include web-based monitoring software for each particular engine type and manufacturer," he continues. "This in not your basic 21 wear metal analysis kits — it is serious analysis for operators who need to know exactly what is happening inside of their engines." Bottom line... we are the "Smart" team for filtration, analysis, and custom kitting solutions!