New Software Designed to Improve Maintenance

IBM has announced new software for the aviation industry designed to improve fleet maintenance operations, reduce operational costs and help improve regulatory compliance. The solution for maintenance repair and overhaul (MRO) helps automate processes and deliver repair information to line maintenance technicians who need it to reduce aircraft repair turnaround time, and optimize the efficiency and consistency of airline maintenance.

The IBM Technical Document Management and Delivery Solution brings together software from the IBM Content Management portfolio and technology from Enigma, Inc. to deliver a fully integrated solution that can be deployed in a few months for substantially less than similar aviation solutions on the market today, according to Enigma. When used with an airline's existing MRO system, the solution provides visibility into the latest maintenance change notices and helps automate document management.

"This new solution offers our customers a comprehensive tool to automate the flow of information among aircraft engineers, parts managers, and maintenance technicians," said Jonathon Yaron, Enigma's chief executive officer.

The new solution simplifies the maintenance challenge by providing access to information spread across multiple information systems so that engineers can easily update and distribute technical publications, and technicians can efficiently perform maintenance and repairs. IBM Document Manager, part of the IBM content management portfolio, also tracks all changes in the authoring process to help ensure compliance with government regulations.

"Our customers in industries with heavy dependence on MRO are faced with the need to reduce the time and cost of maintenance while ensuring safety and impeccable maintenance quality," said Raul Arce, vice president IBM Travel and Transportation. "This new solution accelerates the work of maintenance and engineering departments by ensuring the most accurate service information is at their fingertips with visibility into crucial inventory, supply chain and scheduling systems."